Facility Portal
Build and manage flexible payor relationships with customizable rules for billing, notifications, and trip oversight. Give facilities the tools they need while maintaining full control over your operations.
Flexible Payor Management
TripFlow's facility portal enables NEMT companies to create customized payor relationships with flexible rules for billing, notifications, and oversight while giving facilities streamlined booking capabilities.
NEMT Company Benefits
Build payor relationships with custom rules for who pays, when they pay, what notifications they receive, and how much trip visibility they have - all while maintaining operational control.
Facility Experience
Facilities get a streamlined portal for booking and monitoring trips with the exact level of access and information you choose to provide based on your payor agreements.
Key Facility Portal Features
Flexible Payor Rules
Define custom rules for each payor relationship - who pays for what types of trips, billing schedules, approval requirements, and payment terms. Set different rules for different facilities or contract types.
Custom Notification Controls
Configure exactly what notifications each facility receives - trip confirmations, driver arrivals, delays, or cancellations. Set different notification preferences for different staff roles and departments.
Trip Visibility Controls
Control what trip information facilities can see - from basic pickup times to full real-time tracking. Adjust visibility based on payor agreements and facility needs while protecting sensitive operational data.
Streamlined Booking
Give facilities an easy booking interface that automatically applies your payor rules. Support individual bookings, recurring appointments, and bulk scheduling while maintaining your operational control.
Billing Integration
Automatically generate invoices based on your payor rules and completed trips. Track payments, manage billing cycles, and handle different payment methods according to each facility's agreement.
Business Outcomes
Custom
Payor rules for each facility relationship
Automated
Billing based on your payor agreements
Full Control
Over facility access and visibility
Related Features
Ready to Build Flexible Payor Relationships?
See how TripFlow's facility portal can help you create custom payor relationships with flexible billing rules while giving facilities the booking tools they need.