NEMT operations software
Built for the people you serve, by people who’ve served them.
A decade running real NEMT trips taught us that great software isn’t just efficient, it’s built so every passenger gets there safely, on time, and treated with care.
Your broker relationships, built into the Flow.
One connected platform, from booking to billing.
Know how every new trip will affect your schedule before you accept it.
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Built for NEMT by NEMT experts.
Our Co-Founder and COO, Joel Sovereign, has spent over a decade in the day-to-day reality of NEMT, helping grow his family’s operation while personally driving more than 100,000 miles of passenger trips, building thousands of schedules, and dispatching hundreds of thousands of trips.
He has managed compliance, handled the real-time problems that come with running an NEMT operation, and helped the company become Oregon’s first NEMTAC-accredited provider. That experience is built directly into TripFlow: practical software shaped by real operations, with reliable passenger service at the center. It’s the same approach that has helped their family operation maintain a 98% on-time performance rate.
Simple pricing, with everything included.
$60
per active vehicle each month$0.25
per completed tripCancellations and no-shows are never charged. No feature tiers or paid add-ons.
Frequently asked questions
What size NEMT operation is TripFlow built for?
TripFlow supports operations of every size, from owner-operators to large enterprises. Automated workflows help your team stay efficient as your fleet and trip volume grow.
How does onboarding work?
Onboarding is tailored to your current software, fleet and driver size, trip volume, and payors. TripFlow migrates your data, configures the platform around your operation, and trains your team.
Can TripFlow import data from our current system?
Yes. The TripFlow team helps migrate your existing passenger, driver, vehicle, and trip data.
Do drivers need special hardware?
No. Drivers use the TripFlow mobile app on their phones or tablets, available through the Apple App Store and Google Play Store.
Does TripFlow integrate with brokers and other software?
TripFlow supports file-based broker imports and real-time APIs for pushing and pulling trips. We continually expand our integrations and build connections with major brokers and software providers at no additional cost.
What counts as an active vehicle?
Any vehicle marked as active during the billing month counts as an active vehicle. If it is available to schedule, it is active.
Are there setup fees or hidden costs?
No. Every feature is included without setup fees or hidden costs, and TripFlow agreements run for 12 months.
Is training included?
Yes. TripFlow works directly with your staff to train each role and prepare your team to use the platform effectively.
Is TripFlow HIPAA compliant?
Yes. TripFlow is HIPAA compliant, and we take the security of your data seriously. We host and manage the platform, maintain signed BAAs with third-party providers, and limit the PHI shared with external systems.
See what confidence looks like in your NEMT operation.
Get a personalized look at how TripFlow helps your team build stronger schedules, handle last-minute changes, and bill every completed trip accurately.