One platform for every part of your NEMT operation.
Manage every trip from request to payment with less friction. TripFlow brings booking, scheduling, dispatch, billing, compliance, and reporting together for your entire team.
Grow private-pay bookings without losing control of your schedule.
Give passengers and payors simple ways to book through your portals, mobile app, or website. Review every request against your schedule before you accept it.
Passenger mobile app
Embedded booking
Easily see if a trip request fits your schedule
Build more efficient schedules with less manual work.
Plan around payor requirements, manage daily changes from one screen, and use AI to account for the timing of every trip.
Plan with AI
Use AI-based loading and unloading estimates, timing windows, and no-show predictions to build a more realistic schedule.
Build around payor requirements
Plan around pickup windows, appointment times, trip requirements, and the rules set by each payor.
Work without leaving the schedule
Add a driver, import a file, schedule a break, or confirm a booking from the same screen.
Know what’s happening and handle it quickly.
Follow driver locations, ETAs, ride progress, and will-call windows in one live view. See when a change could affect the next trip and respond before delays spread.
Know where drivers are
See each driver’s location, current trip, and ETA so you know whether they will arrive on time.
See what one trip could affect
Know when a late pickup, long appointment, or will-call window could put the next trip at risk.
Make changes quickly
Swap a vehicle, adjust an assignment, or update the schedule while keeping the rest of the day in view.
Don’t leave money on the table.
Missed billing, incorrect charges, and slow payments cut into the value of every trip. TripFlow automatically brings completed rides into billing, keeps the details behind every charge, and makes it easier for riders and payors to pay.
Every completed trip gets billed
Completed rides automatically appear in Trip Billing, closing the gap between service and billing.
Bill the full, accurate amount
Trip details, rates, discounts, and add-ons stay together so missing or incorrect charges can be caught before they cost you.
Get paid without the chase
Send a shareable link for private-pay or invoice payments. Riders can pay online or in the mobile app at the time of booking.
Bring in trips from any broker.
We work directly with all major brokers to support file imports and API integrations. If your broker isn’t connected yet, we’ll build the integration at no additional cost.
There’s so much more to the platform.
TripFlow brings the tools that support your team, fleet, passengers, and performance into the same connected operation.
Credentialing
Incident management
Daily vehicle inspections
Vehicle maintenance
Third-party integrations
Reporting
Passenger notifications
And a lot more
Take a closer look at TripFlow.
Book a personalized demo to see how TripFlow connects booking, scheduling, dispatch, billing, fleet management, reporting, and more in one platform.